For questions about this policy, contact support@vidhisri.com or WhatsApp/call 6291834390. VIDHISRI HANDICRAFT LLP operates from Vidhisri Handicraft, Village Kamdebpur, Post Kamdebpur, North 24 Parganas, West Bengal 700125, India. This address is used as the main factory, godown, dispatch pickup, and return communication address unless a specific order communication says otherwise.
Business Registration
Legal entity: VIDHISRI HANDICRAFT LLP. GSTIN: 19ABCFV5781E1ZU.
Registered address: Mouza No. 88, Dag No. 1/761, Mirhati, Mirhati Purba Para, P.S. Amdanga, Amdanga, Mirhati, North Twenty Four Parganas, West Bengal, 700125, India.
Shipping Coverage
Retail shipping is intended primarily for India. International and export enquiries may be reviewed separately based on destination, product type, quantity, packing needs, and compliance requirements.
Processing Time
Processing timelines depend on stock availability, order size, product finish, packing requirements, and dispatch capacity. The customer will be informed where an order needs additional handling time.
Delivery Charges
Shipping, packing, and handling charges may vary by product size, weight, destination, order value, courier serviceability, and wholesale order terms.
Tracking
Tracking details or dispatch references will be shared after the order is packed and handed over to the courier or logistics partner.
Packaging
Fragile and decor items are packed with reasonable care suitable for their material, size, finish, and shipping route.
Delivery Issues
Customers should contact support promptly if a shipment is delayed, visibly damaged, incorrectly delivered, or marked delivered but not received.