For questions about this policy, contact support@vidhisri.com or WhatsApp/call 6291834390. VIDHISRI HANDICRAFT LLP operates from Vidhisri Handicraft, Village Kamdebpur, Post Kamdebpur, North 24 Parganas, West Bengal 700125, India. This address is used as the main factory, godown, dispatch pickup, and return communication address unless a specific order communication says otherwise.
Business Registration
Legal entity: VIDHISRI HANDICRAFT LLP. GSTIN: 19ABCFV5781E1ZU.
Registered address: Mouza No. 88, Dag No. 1/761, Mirhati, Mirhati Purba Para, P.S. Amdanga, Amdanga, Mirhati, North Twenty Four Parganas, West Bengal, 700125, India.
Before Processing
Eligible retail orders can be requested for cancellation before order processing, packing, or dispatch begins.
After Packing Or Dispatch
Orders that are packed, handed to a courier, or dispatched may not be cancellable and may instead follow the applicable delivery, return, or refusal process.
Made-To-Order Or Bulk Orders
Custom, made-to-order, procurement-led, or wholesale orders may have restricted cancellation once sourcing, production, packing, or allocation has started.
Refund After Cancellation
Approved cancellation refunds are processed according to the original payment method, payment gateway timelines, banking timelines, and order status.
How To Request Cancellation
Customers should contact support with order ID, registered phone number, and reason for cancellation as soon as possible.